I am a user-centered designer with expertise in Service Design, UX Design and User Research.

Passionate about deeply understanding users and making products and services easier, streamlined and efficient for everyone while considering the whole system involved - people, platforms, contexts, data, service processes, technology, and points of interactions.

I am experienced in collaborating to deliver end-to-end user-centred experiences through research methods, design thinking and data-driven decisions.

Skilled in deeply understanding users, journeys, contexts and organisations with a service and user-centered mindset, I can help in unpacking complex challenges for your users, teams and stakeholders to drive positive change across products and services.

self & work

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